Terms & Conditions

Cancellation Policy

In the event of a cancellation the following policy will apply.

Cancellation outside of 30 days will incur no penalties. Reservations canceled within 30 days of arrival will incur a 50% charge; a reservation canceled within 14 days of arrival will incur a 100% charge .

Payments Policy

Please Note:

All reservation requests are subject to confirmation.

Children are welcome.
Children above the age of 3 are charged full rate.

Payment Policy:
All transactions are charged in New Zealand dollars.

A deposit of 25% of the total is required to secure your reservation.

The balance is payable at departure.

Note: Tariff includes the New Zealand Goods and Services Tax of 15%

Safety and Wellbeing at Inverlair Loge

We are committed to ensuring your safety and well-being during your stay with us.

However, like any establishment, there are inherent risks associated with travel and accommodations.

Property Risks: While we take extensive measures to maintain our property, accidents or unforeseen incidents may occur. These could include slip and fall accidents, property damage, or malfunctioning equipment.

Guests are advised to exercise caution and adhere to all posted safety guidelines within the premises.

1.     Natural Disasters and Weather Conditions: Natural disasters, such as earthquakes, storms, or floods, can occur unexpectedly. While our building is designed to withstand such events, there is always an element of risk. Guests are encouraged to familiarize themselves with emergency exits and evacuation procedures.

2.     Fire Safety: We have fire safety protocols in place, including smoke detectors and fire extinguishers. However, fires can still pose a risk. Guests should exercise caution when using appliances or smoking/vaping in designated areas only. Candles are not permitted to be used on the premises.

3.     Recreational Activities and Amenities: Participation in recreational activities or the use of amenities (e.g., spa pool, outdoor games, bicycles) carries inherent risks. Guests are advised to use equipment properly and responsibly and be aware of their own limitations. Failing to use equipment properly could result in serious injury or death.

4.     Medical Emergencies: In the event of a medical emergency, we will assist in summoning emergency assistance and providing first aid where we can. In an emergency call 111. Our location is 3422 Ida Valley Omakau Road, Oturehua.

5.     An AED is located at Gilchrist’s General Store – 3353 Ida Valley Omakau Road, Oturehua - 700 meters north along the main road.

6.     Security and Personal Belongings: We provide security measures to safeguard your belongings, but we are not responsible for any loss, theft, or damage to personal items. Guests can lock bedroom doors and report any suspicious activity to Fleur or Roger.

By booking & staying at Inverlair Lodge you acknowledge that you have read, understood, and accepted the risks associated with your stay. We are here to ensure your comfort and safety throughout your time with us. If you have any concerns or questions, please do not hesitate to Fleur or Roger.